Privacy Policy

Monvix Inc ("we", "our") respects your privacy. This policy explains what data we collect, how we use it and what your rights are, in compliance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable Italian law.

1. Data controller

Monvix Inc
1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA
Email: Support@monvixinc.com
Phone: +1 (917) 938-7632

2. Data we collect

Contact data: name, email address, phone number, shipping address.
Payment data: processed securely through our payment provider. We do not store your card details.
Browsing data: IP address, browser type, pages visited, visit duration.
Cookies: we use technical and analytical cookies to improve user experience.

3. Purposes of processing

Order processing and delivery.
Customer support and warranty management.
Sending marketing communications (only with prior consent).
Tax and legal compliance.
Improving our website and products.

4. Legal basis

We process your data on the basis of the performance of the sales contract, consent (for marketing), legal obligations and the legitimate interest of improving our services.

5. Data retention

Order data is retained for 10 years as required by Italian tax law. Marketing data is kept until consent is withdrawn.

6. Your rights

You have the right to:

Access your personal data.
Request rectification or deletion.
Object to processing or restrict it.
Request data portability.
Withdraw consent at any time.
Lodge a complaint with the Data Protection Authority.

To exercise your rights, write to us at Support@monvixinc.com.

7. Data sharing

We share data only with essential service providers (couriers, payment processor, hosting) acting as data processors. We never sell your data to third parties.

8. Security

We adopt appropriate technical and organizational measures to protect your data from unauthorized access, loss or disclosure.

9. Changes

We may update this policy from time to time. The most recent version will always be available on this page.